Q: I’m having trouble purchasing tickets online. What do I do?
A: Please call customer support at 877.987.6487.
Q: What is included with each ticket price?
A: General Admission includes entry into the event at 11:30AM. Included in the price is food, wine, beer & cocktail sampling, plus entertainment.
VIP Admission includes entry into the event 30 minutes earlier than general admission (entry at 11:00AM). Included in the price is food, wine, beer & cocktail sampling, plus entertainment.
Q: Can a minor attend the event if accompanied by a parent or guardian?
A: No. No one under the age of 21 will be admitted into the event. All guests must have a valid I.D. to show at the door.
Q: Can I bring my child in a stroller/carrier?
A: Find a sitter folks! This is an ADULT event. 21+ only. No children allowed at all.
Q: Which restaurants will be sampling?
A: See the complete list of participating restaurants on the BITES page.
Q: Can I get a refund for my ticket(s)?
A: No. Refunds will not be issued.
Q: Can I buy tickets at the door?
A: This event will most likely sell out in advance so waiting to purchase your ticket at the door is not advised.
Q: Is this a rain or shine event?
A: Yes, this event will go on rain or shine.
Q: Where is the event taking place?
A: The event will be at Dallas Farmers Market – 920 S. Harwood Street .
Q: I purchased tickets a while ago, but now I can’t find my confirmation email/tickets. What do I do?
A: You can log back into TicketFly.com to reprint your tickets, or you can contact Customer Support: 877.987.6487 or visit http://support.ticketfly.com/.
Q: Can I leave and re-enter the event?
A: No, there is no re-entry at this event.
Q: I am obviously over 21, can I get into this event without a valid photo ID?
A: No, you must present your photo ID to security before entering, regardless of age. No one under 21 or without ID will be admitted to the event, no exceptions.
Q: My ticket says, “Earlybird Pricing” on it. Does this mean I can come in early?
A: No, “earlybird pricing” refers to the pricing tier and time at which you purchased your ticket. There will be NO early-entry for General Admission. VIP Tickets include entry into the event 30 minutes earlier than general admission (entry at 11:00AM).
Q: Can I bring my pet?
A: Sorry. While we are animal lovers, we cannot have pets at this event. Pets will not be allowed on the property.
Q: I am a GA ticket holder, what time does the event start?
Q: I am a VIP ticket holder, what time does the event start?